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Marketing and Operations Consulting

Unlike marketing or advertising agencies, these firms help companies with strategy as well as processes, with a focus on making their clients' operations more efficient and effective across organizational disciplines. Because the specific offerings of the firms here vary, their services are often complementary rather than competitive.

Contact Information
(952) 835-4800
Minneapolis, MN
BI (Business Improvement) assists clients in the areas of integrated communications, performance improvement (customer retention, incentive programs, product launches), Web design, Flash presentations, email campaigns, employee and channel partner training, event management and research.

Business Service Management Software
Contact Information
(651) 695-8566
St. Paul, MN
Kinetic Data delivers business service management and service delivery management software tools built on the BMC Remedy Action Request System platform. The software extends the value and capabilities of the platform throughout the entire enterprise.

Corporate Learning Institute
Contact Information
(800) 203-6734
Lisle, IL
Offers strategic team-building events, performance coaching, training & development workshops, and motivational products.

Health Records Management
Contact Information
(877) 590-8895
Boston, MA
Health care providers must maintain files in physical, electronic, and hybrid forms. From products such as medical file folders, medical filing cabinets, and patient record management software to services such as medical records scanning process, AMES solutions help organize and store physical files, while enabling the smoothest possible EMR transition.

Kelly Allan Associates
Contact Information
(614) 271-1646
Columbus, OH
Emphasizing company-wide improvement in results, Kelly Allan Associates focuses on the areas of sales & marketing productivity and operations process efficiency using Six-Sigma and other tools. The company works with businesses of all sizes and in industry sectors as diverse as software, manufacturing, health care, mortgages, government and insurance. They also assist U.S. companies interested in doing business in China.

NetHorizons Unlimited
Contact Information
(781) 433-0825
Needham, MA
An online-oriented marketing and consulting practice focused on assisting clients with product positioning, new product roll-outs, operational improvement, search engine marketing (SEM), Web design and staffing.

PMD Advisory Services
Contact Information
(859) 689-9420
Hebron, KY; additional offices in Fishers (IN) and Cincinnati
PMD assists both for-profit and nonprofit clients targeting the 55+ (seniors) market by providing detailed market feasibility studies, market analysis and strategic planning services.

The Innovation Group
Contact Information
(504) 523-0888
New Orleans, LA; additional offices in Denver and Atlantic City
Provides services such as market assessment, project feasibility, site selection, business plan development, customer database systems, quality assurance and portfolio management specifically for the gaming and hospitality industries.

The Leader's Toolbox
Contact Information
(952) 831-7488
Minneapolis, MN
Management guru Ralph Jacobson, author of Leading for a Change: How to Master the Five Challenges Faced by Every Leader, and his group provide management training and coaching to improve operational performance. They work with companies from mid-sized to Fortune 100 to help managers develop leadership skills that enhance departmental and business unit effectiveness. Their Web site also includes a selection of resources and articles on leadership principles.

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